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Satisfaction survey

Satisfaction survey - Legacy

Satisfaction survey



BRISBANE LEGACY

BULLETIN


The objectives of the Bulletin include:

  • providing a means by which the President can address the membership;
  • maintaining an informed membership by providing information about Club rules, membership, activities and management initiatives;
  • conveying DVA and other agency announcements of interest to its membership or impacting on veteran’s widows and dependents ;
  • providing a forum for feedback, debate and participation by Legatees; and
  • supporting Brisbane Legacy’s overall communication strategy.

This survey is being conducted to gain feedback as to your level of satisfaction with the Bulletin and to gain a better understanding of what you would like to see included.

The survey is completely confidential; however, if you would like to be contacted to discuss any aspect of this survey, please provide contact details below:

Name


Contact Number



1. Do you read the Bulletin each month?

Yes  No  

2. If you read the Bulletin, do you ...

Read it in its entirety
Read certain articles only
Skim through it

3. If you keep the Bulletin, do you keep it to ...

Refer to later
Share with others
Other

4. Do you use the Bulletin to update your Members Directory?

Yes  No  

5. How would you rate your level of overall satisfaction with the Bulletin?

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

If dissatisfied, what specifically are you dissatisfied with?


6. Compared with other newsletters that you receive from other like organisations, would you say that Bulletin is ...

Much better
Somewhat better
About the same
Somewhat worse
Much worse

7. Please rate the following aspects of the Bulletin

Design/layout:

Range of articles

Quality of articles

Readability

Excellent  Very Good  Good  Fair  Poor  

Excellent  Very Good  Good  Fair  Poor  

Excellent  Very Good  Good  Fair  Poor  

Excellent  Very Good  Good  Fair  Poor  


If you rate any of the above aspects as either ‘fair’ or ‘poor’, what could be done to improve them?


8. There are a number of columns and features which occur regularly in the Bulletin.Which of the following do you regularly read/refer to?

Board Reports

President's column

CEO's column

Welfare Support Manager’s column

General welfare/pension/health matters

DVA advice & correspondence

Defence news

Military history articles

General interest articles

Contact Group reports and/or events

Notice of upcoming events

Vale/In Memoriam

Mind agility exercises, quotes & humour

Directory amendments

Meeting Schedule

What additional columns, features or material would you like to see included in the Bulletin?


9. Bulletin is currently published at the end of each month (January – November inclusive). Would you like to see Bulletin published...

More frequently
Less frequently
Monthly, as at present

If you would like to see Bulletin published more or less frequently, please indicate frequency.

10. Brisbane Legacy now offers Bulletin by email (.pdf format) and online (www.legacy.com.au/brisbane/resources). Would you prefer to ...

Continue to receive Bulletin by post
Receive Bulletin by email in .pdf format
Be advised by email when Bulletin has been posted on the Club microsite i.e. at
www.legacy.com.au/brisbane/resources
Please provide an email address to receive the Bulletin by email or to be advised when it has been posted online.

11. If you have any additional comments regarding the Bulletin, please share them:


Please type the characters that are shown below.



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